Factory Resetting your Pedal

Factory resetting pedal will delete ALL SONGS from pedal. Be certain that you want to do this.

Factory resetting your pedal is a two step process:

1. De-registering the pedal from your Guitargate account

2. Actually resetting the pedal itself to factory settings.

We try to automate this process for you, but it's not always possible. For instance, if your pedal is unplugged or disconnected from WiFi, we'll need you to plug it in an press some buttons.

Ideally, you will perform these steps while the pedal is plugged in and connected to WiFi.

Option 1: Factory reset & de-register from pedal:

1

Click the menu button on pedal

This is the top left knob.

2

Select "Factory Reset"

By pressing in the knob.

3

Select "Yes" on confirmation screen

By pressing in the knob. This will factory reset the pedal, which will restart when complete.

4

Validate pedal was de-registered

Open the app and go to the "My Pedal" screen. If it shows that you have no pedal registered, you're done! If you still see a list of songs on this screen, the pedal has not been de-registered. This typically would happen because the pedal is not plugged in, awake, or connected to the internet. You MUST de-register it before it can be set up again. To complete the process and de-register it, continue and complete the steps in Option 2 below.

Option 2: Factory reset & de-register from app:

1

Navigate to "My Pedal" screen

On the app.

2

Click gear icon

Which says "Settings" in upper right hand corner.

3

Select "Factory reset pedal"

Select "Reset" on confirmation screen. This will immediately de-register the pedal from your account.

4

Validate that pedal was factory reset

Take a look at your pedal. Validate that it was successfully reset by checking that all of the songs have been deleted. If there are still songs on it, it has not been factory reset. This typically would happen because the pedal is not plugged in, awake, or connected to the internet. You MUST factory reset it before it can be set up again. To complete the process and factory reset it, continue and complete the steps in Option 1 above.